How to be cool, funny, and give good customer service

Apparently whoever manufactures the CDs for our friends at Cryptogramophone got some bad glue. They just released Nels Cline’s newest CD, Coward, and it seems that some of the disc trays have not been clinging to the cool art as they should. I am sure this is driving them nuts, because I know that they pride themselves on great physical art to go along with the musical art. I must admit that I bought Coward as a download, so I have missed out on the cool physical art, and the detaching tray.

Check out the artist’s response to the issue. It makes me like Nels and the Crypto gang even more.

Brilliant! (sipping Guinness whilst piano falls on my head)